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Achieve ServiceNow Automation with AutomationEdge Connectors

Supported Actions with ServiceNow Connector

Delete Record

The Delete Record action deletes a record in a selected application in ServiceNow (e.g. Incident, Request, Problem, Change etc.). Users can delete a record from the selected application based on user permissions.

Download Attachments

The Download Attachment action downloads all attachments associated with a ServiceNow application record.

Input

The Input action fetches chosen field values for the ServiceNow records matching a Criteria Query.

Insert Record

The Insert Record action inserts a record in a ServiceNow application (e.g. Incident, Request, Problem, Change etc.).

Update Record

The Update Record action updates a record in a ServiceNow application (e.g. Incident, Request, Problem, Change etc.).

Upload Attachment

The Upload Attachment action uploads a file to a Service Now record.

Create Request

The Create Request action creates a new Service Request in ServiceNow in the specified Category/sub-category and catalog item.

Pre-built Automation Accelerator Workflows

Ticket Management
for End Users and Agents

Target System
Automation Bots

Integrate with Application Monitoring Tools to Respond to Events/Incidents

Push Notifications

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